Customer care consultant

Annual holidays provided through the employment arrangement. The hiring business is responsible for the employment agreement, pay and leave.

Join a supportive customer care team in Cannons Creek. Six customer service representatives wanted. Hybrid work is available once you're trained. The roster is 8.30am to 5pm, Monday to Friday. Full-time, around 40 hours a week. The base rate is $26.00 an hour. Annual leave and public holidays apply. We want someone patient, solutions-focused and comfortable with targets. Experience counts for more than qualifications here. You'll need to be legally entitled to work in New Zealand and able to pass a pre-employment check. Opportunity to pick up extra shifts across the week. Modern site with good facilities and a staff kitchen. Keen? Apply today and we'll be in touch within a couple of days.

Duties

• Resolve enquiries, orders and account issues accurately
• Answer inbound calls, emails and chats from customers
• Escalate complex cases to the right team
• Meet service and quality targets
• Help customers understand products and services

Office-based role; headset and equipment supplied. Structured classroom induction.