How JobBank works for workers

Free to join, free to apply. You control what is shared and when.

  1. 1. Create your free profile

    Ten short steps with autosave: contact details, where you live and how far you'll travel, your job titles and experience, employment history, weekly availability, licences and certificates, work rights, documents, up to three references, and your consent to review and sharing.

  2. 2. Choose a cartoon avatar

    JobBank never shows photos. Pick a masculine, feminine or neutral style and customise hair, skin tone, formal clothing and background. Your avatar is never used to rank or filter you.

  3. 3. We review and verify

    Staff review your profile (approval) and separately check individual items — identity, work rights, qualifications, licences, experience and references. Each item shows its own status. An approved profile can still have unverified items, and that is fine.

  4. 4. Set availability your way

    Days of the week, several windows per day, overnight work, one-off unavailable dates, date ranges, and whether you're available now or from a future date. No preset shift times.

  5. 5. Apply, or be found

    Apply to live advertisements (free, never spends anyone's credits) or let approved clients find your preview. Clients see your name, avatar, intro, titles, skills, general location, availability and verification indicators — but not your phone, email or documents.

  6. 6. Clients unlock to contact you

    A client pays credits to unlock your contact details and the documents you chose to share, for 30 days. You see when you were unlocked. After expiry, access closes again.

  7. 7. Confirm offers you want

    If a client selects you, you receive the employer's name, contact details, exact location, pay and schedule. You confirm or decline. Confirming is a recruitment step, not an employment agreement — the employer handles that.

What is shared, and with whom

Shared with clients after an unlock

  • Your phone number and email
  • Your CV, if you uploaded one and consented
  • Approved, redacted copies of qualifications or licences you chose to share

JobBank staff only — never clients

  • Identity evidence and raw immigration documents
  • Your referees' contact details
  • Internal review notes

Clients see the verification outcome, not the evidence. A verification badge describes the checks performed and their dates; it is not a guarantee of future suitability or performance.

Experience rules

Most job titles need at least one month of relevant experience before you can save them as an experienced role. Three entry-level roles can be added with no experience: General warehouse work, Pick packing and General labour. Entry level never replaces a licence or safety qualification a specific task requires.

Pausing or leaving

You can deactivate your profile yourself at any time: it disappears from search, new applications stop and protected document access is suspended. Existing applications and confirmed commitments are not automatically cancelled, and information a client already downloaded cannot be recalled. Deactivation is separate from deleting your account — you can request correction or deletion of your data from Settings.