Contact centre representative

Annual holidays provided through the employment arrangement. The hiring business is responsible for the employment agreement, pay and leave.

A contact centre in Thorndon is recruiting eight customer service representatives for its next intake. Full paid training over the first three weeks, then ongoing coaching. Hours are 8.30am to 5pm, Monday to Friday. A full 40-hour week. You'll earn $27.00 to $30.00 an hour. Annual leave and public holidays apply. You'll need clear communication, confident typing and some customer-facing experience. Applicants need the right to work in New Zealand and two work references. Clear path to permanent hours for the right person. Staff discounts and a friendly crew. Apply now. Shortlisting starts straight away.

Duties

• Escalate complex cases to the right team
• Help customers understand products and services
• Record interactions in the CRM
• Answer inbound calls, emails and chats from customers

No PPE required. Three-week paid training programme before you take live calls.