Customer care consultant

Annual holidays provided through the employment arrangement. The hiring business is responsible for the employment agreement, pay and leave.

We're hiring six customer service representatives for a well-known service brand in City Centre, central Auckland. Hybrid work is available once you're trained. This is a day shift role, 8.30am to 5pm, Monday to Friday. A full 40-hour week. The base rate is $27.00 an hour. Contact centre experience is a plus but not essential; attitude and reliability matter most. No formal qualifications are needed; a good attitude matters most. You'll need to be legally entitled to work in New Zealand and able to pass a pre-employment check. Flexible rostering wherever we can manage it. Opportunity to pick up extra shifts across the week. Keen? Apply today and we'll be in touch within a couple of days.

Duties

• Help customers understand products and services
• Resolve enquiries, orders and account issues accurately
• Meet service and quality targets
• Escalate complex cases to the right team

Office-based role; headset and equipment supplied. Structured classroom induction.